Shipping Policy

At Gradient Care, we strive to provide our customers with a seamless and convenient shopping experience, including hassle-free shipping options. This Shipping Policy outlines the details of our shipping services, including delivery times and payment options.

**Delivery Time:**

- Orders are typically processed within 1 to 2 business days after payment confirmation.
- Once shipped, orders within Pakistan may take approximately 2 to 5 working days to reach their destination.
- Please note that delivery times may vary depending on your location, courier delays, or unforeseen circumstances.

**Shipping Methods:**

- We offer standard shipping services for all orders.
- Expedited shipping options may be available for an additional fee, depending on your location and the courier service selected.

**Shipping Charges:**

- The shipping charge for all deliveries within Pakistan is a flat rate of 200 PKR.
- This shipping fee is applied per order, regardless of the size or weight of the package.

**Cash on Delivery:**

- We offer Cash on Delivery (COD) service for eligible orders.
- With COD, you can pay for your order in cash at the time of delivery, eliminating the need for online payment.

**Order Tracking:**

- Once your order has been shipped, you will receive a shipping confirmation email or SMS containing a tracking number.
- You can use this tracking number to monitor the status of your delivery online or through our customer service team.

**Delivery Address:**

- Please ensure that the shipping address provided during checkout is accurate and complete to avoid delays or misdeliveries.
- We are not responsible for any delays or additional charges incurred due to incorrect or incomplete address information provided by the customer.

**International Shipping:**

- At this time, we only offer shipping within Pakistan. We do not offer international shipping services.

**Contact Us:**

If you have any questions or concerns regarding our Shipping Policy or the status of your order, please feel free to contact our customer service team at [Customer Service gradient-care@outlook.com/+923453050505]. Our team will be happy to assist you.

Gradient Care is committed to providing timely and reliable shipping services to ensure your satisfaction with every purchase.

Last Updated: 2 March 2024